ONEeleven's mission is to produce quality products and provide excellent customer service. Our goal is to make sure all of our customers are satisfied with their purchase.
Due to the nature of our products, we do not accept returns and we do not issue refunds unless the product is defective or damaged.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Please reach out to firstname.lastname@example.org for further assistance.